Returns & Exchanges

At Up There Athletics, we want to ensure you have the right gear for your performance needs. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery provided they are in original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Place the items in their original packaging, including all tags and shoe boxes, ensuring they are securely packed to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via the portal and affix it clearly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, your refund or exchange will be processed within 5-7 business days.